Dignity and choice
At Royal Freemasons, we provide personalised Home Care Packages with services and supports that respect your independence and enhance your quality of life.
Enquire today
Phone us today
1800 756 091
or enter your details below and a member of our team will get in touch with you.
What is a Home Care Package?
A Home Care Package (HCP) offers coordinated care and services to support individuals with basic to more complex aged-related care needs, enabling them to remain in their homes for as long as possible.
Home Care Packages are allocated according to your assessed level of care needs.
There are four levels available from level one, if you require basic support, through to level four if you have more complex care needs.
Care plans include a range of services tailored to your assessed needs and goals.
Help you maintain your well-being and independence
- Personal care
- Nursing
- Allied health and therapy services
- Meal preparation and diet
Keep you safe in your own home
- Domestic assistance
- Home maintenance
- Minor home modifications
- Goods, equipment, and assistive technology
- Respite
Help you stay connected to your community
- Transport
- Social support
What services does a Home Care Package offer?
Are you eligible for a Home Care Package?
How to access a Home Care Package
You may be eligible for a Home Care Package if:
- you need help with some everyday tasks
- you are 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people)
- you are on a low income, homeless or at risk of being homeless,  and aged 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people)
The first step is to apply for an aged care assessment through the Australian Government’s My Aged Care website or by calling My Aged Care on 1800 200 422.
We understand it can be confusing and stressful navigating My Aged Care and the assessment process, and then searching for a provider. If you are unsure about any aspects of this process, please do not hesitate to contact us for obligation-free support.
To check the Home Care Package Agreement, please download it here.
Our clinical care
Royal Freemasons Home Care Packages are overseen by a team of specialist case managers, who are also registered nurses. They provide clinical oversight of care planning and regularly review your care.
We also have a team of skilled and experienced general case managers, who coordinate your care according to your changing needs so you can continue to live safely and independently at home for as long as possible.
Explore our range of care services
Personal care
- Bathing and showering
- Toileting
- Mobility and help getting in and out of bed
- Communication support and assistance with communication aids, such as hearing aids or spectacles
Nursing support
- Wound care
- Medication management
- Continence
- Other specialised nursing support
Allied health and therapy services
- Occupational therapy
- Physiotherapy
- Podiatry
- Dietetics
- Speech pathology
Meals and nutrition
- Assistance with meal preparation
- Provision of special diets for health, religious, cultural, or other reasons
- Assistance with using adaptive eating utensils and aids, and physical assistance with meals
Domestic assistance
- General household cleaning
- Laundry
- Dishes
- Making beds
Home maintenance
- Mowing
- Cleaning gutters
- Replacing smoke detector batteries and light globes
Minor home modifications
- Easy-access taps
- Door handles
- Shower hoses
- Grab rails
Technology essentials
- Purchase of goods and equipment to support accessible and safe living
- Assistive technology
Respite
Whether you are receiving care or a full-time care giver, our respite services will give you a break so you can restore your energy.
Transport
If you have limited mobility and need help getting around, we can provide transport to appointments and social activities so you can remain connected with your community.
Social support
We can support and accompany you when you participate in social activities so you can build your community connections.
Home care services in greater Melbourne
Our services are available across greater Melbourne, bringing quality care right to your doorstep. We are committed to ensuring you have access to excellent in-home services, no matter where you are located in the region.
Pricing
We also work with a large network of approved providers to deliver care and services to meet a comprehensive range of needs and preferences. The prices for these services are dependent on your individual circumstances.
Care and Package Management Fees
| HCP level | Daily subsidy | Fortnightly subsidy | Fortnightly care management fee | Fortnightly package management fee | Fees as a percentage of fortnightly subsidy |
|---|---|---|---|---|---|
|
Level 1 |
$28.14 |
$393.96 |
$65 |
$35 |
25.4% |
|
Level 2 |
$49.49 |
$692.86 |
$115 |
$60 |
25.3% |
|
Level 3 |
$107.70 |
$1,507.80 |
$210 |
$135 |
22.9% |
|
Level 4 |
$163.27 |
$2,285.78 |
$325 |
$200 |
23.0% |
Fees for services delivered by Royal Freemasons staff
| Service | Standard hours | Non-standard hours | Saturday | Sunday | Public holidays |
|---|---|---|---|---|---|
|
Personal care |
$81 |
$85 |
$106 |
$106 |
$159 |
|
Nursing |
$106 |
N/A |
$140 |
$140 |
$210 |
|
Cleaning and household tasks |
$81 |
$85 |
$106 |
$106 |
$159 |
|
In-home respite |
$81 |
$85 |
$106 |
$106 |
$159 |
How to switch your Home Care Package to Royal Freemasons
Considering changing Home Care Package providers? Our team can assist you in making a smooth transition. Contact us today to discuss your requirements and how we can make the switch hassle-free.
How to switch your Home Care Package to Royal Freemasons
Considering changing HCP providers? Our team can assist you in making a smooth transition. Contact us today to discuss your requirements and understand how we can make the switch hassle-free.
Testimonials
Thank you so much for taking such good care of my parents. My whole family is so grateful to you for your generosity and kindness.
Lucy,
Nunawading
While at first I didn’t think personal care for Herbert was necessary for more than twice a week, I’ve now realised it’s a great help to me both physically and mentally.
Anna comes at 8am Monday and Thursday, gets him out of bed, assists him to the toilet then gives him a really good wash and puts fresh clothing on him. I didn’t realise what a strain it was until I didn’t have to do it any more on those days.
Anna she is a real gem.
Elaine
FAQs
- need help with some everyday tasks
- are 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people)
- are on a low income, homeless or at risk of being homeless, and aged 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people)
The first step is to apply for an aged care assessment by visiting the Australian Government’s My Aged Care website: myagedcare.gov.au/am-i-eligible or calling My Aged Care on 1800 200 422.
We understand it can be confusing and stressful navigating My Aged Care and the aged care assessment process, and then searching for a provider. If you are unsure about any aspects of this process, please do not hesitate to contact us for obligation-free support.
Level 1:Â Basic care needs
Level 2: Low-level care needs
Level 3: Intermediate care needs
Level 4: High-level care needs
To see the current subsidies for each level, visit the Australian Government Department of Health and Aged Care Website.
To learn more about the Home Care Package program, contact us for an obligation-free chat.
- groceries
- rent of mortgage payments
- utilities
- rates
- general home services not related to supporting care needs
- general household furniture and appliances not specifically designed to support aging-related care needs
- modifications or capital items unrelated to your care needs
- extensive gardening services
- payment of fees or charges for care or services funded or jointly funded by the Australian Government
- payment for services and items covered by the Medicare Benefits Schedule (MBS) or the Pharmaceutical Benefits Scheme (PBS).
If you would like to know more about what is included in a Home Care Package, contact us today.
Once you have been assigned a Home Care Package, you will have a limited time to choose a provider. Contact us today to find out more about our services.
Why choose Royal Freemasons?
Consistent staff who know and understand you
You’ll see the same friendly faces every day, enabling us to better understand your needs, choices, goals and stories. We build personalised relationships with you and your loved ones, becoming an extended part of your family.
Making every day your best day
Throughout all aspects of our service delivery – from practical care to your daily activities, your specific choices are top of mind – all provided with a caring, timely and effective approach so that every day can be a great one.
Fostering connection and community
We understand the importance of meaningful connections – every one of our locations and services strives to foster and drive community relationships so you can experience true sense of belonging.
A full spectrum of tailored services
Whatever your care needs are, we can meet them with our full suite of care services including retirement and independent living, home care, residential aged care, dementia-specific care, aged care respite, transition care, wellness services and palliative care.
We’re driven for you, by people like you
As a registered non-profit organisation, any profits received are invested back into care and service delivery so we can continue to meet your needs in a sustainable way.
156 years of experience and understanding
Since 1867, we have been caring for Victorians who may need a little more support to continue living secure, dignified and rewarding lives.
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