Independent and safe at home
At Royal Freemasons, we provide a personalised Support at Home (SAH) program with services and supports that respect your independence and enhance your quality of life.
Support at Home (SAH) offers coordinated care and services to support your basic to more complex aged-related care needs, enabling you to remain at home for as long as possible.
The Support at Home program is allocated according to your assessed level of care needs.
There are eight levels available from level one, if you require basic support, through to level eight if you have more complex care needs.
Care plans include a range of services tailored to your assessed needs and goals.
The Royal Freemasons Support at Home program is overseen by a team of specialist case managers, who are also registered nurses. They provide clinical oversight of care planning and regularly review your care.
We also have a team of skilled and experienced general case managers, who coordinate your care according to your changing needs so you can continue to live safely and independently at home for as long as possible.
You may be eligible for the Support at Home program if:
The first step is to apply for an aged care assessment through the Australian Government’s My Aged Care website or by calling My Aged Care on 1800 200 422.
We understand it can be confusing and stressful navigating My Aged Care and the assessment process, and then searching for a provider. If you are unsure about any aspects of this process, please do not hesitate to contact us for obligation-free support.
To view the Support at Home Agreement, please download it here.
Considering changing Support at Home providers?
Our team can assist you in making a smooth transition.
Contact us today to discuss your requirements and how we can make the switch hassle-free.
Our services are available across greater Melbourne, bringing quality care right to your doorstep. We are committed to ensuring you have access to excellent In-home Support services, no matter where you are located in the region.
To view the cost of our Support at Home services, please download our pricing table. We also work with a large network of approved providers to deliver care and services to meet a comprehensive range of needs and preferences. The prices for these services are dependent on your individual circumstances.
| HCP level | Daily subsidy | Fortnightly subsidy | Fortnightly care management fee | Fortnightly package management fee | Fees as a percentage of fortnightly subsidy |
|---|---|---|---|---|---|
| Level 1 | $29.31 | $410.34 | $69 | $53 | 29.7% |
| Level 2 | $51.54 | $721.56 | $122 | $93 | 29.8% |
| Level 3 | $112.18 | $1,570.52 | $265 | $200 | 29.6% |
| Level 4 | $170.07 | $2,380.98 | $400 | $306 | 29.7% |
| Service | Standard hours | Non-standard hours | Saturday | Sunday | Public holidays |
|---|---|---|---|---|---|
| Personal care | $81 | $85 | $106 | $106 | $159 |
| Registered nursing | $135 | $155 | $200 | $200 | $244 |
| Cleaning and household tasks | $81 | $85 | $106 | $106 | $159 |
| Light gardening | $80 | N/A | N/A | N/A | N/A |
| In-home respite | $81 | $85 | $106 | $106 | $159 |
Call us today: 1800 756 091 or complete the form and a member of our team will contact you.
You may be eligible for Support at Home if you:
The first step is to apply for an aged care assessment by visiting the Australian Government’s My Aged Care website: myagedcare.gov.au/am-i-eligible or calling My Aged Care on 1800 200 422.
We understand it can be confusing and stressful navigating My Aged Care and the aged care assessment process, and then searching for a provider. If you are unsure about any aspects of this process, please do not hesitate to contact us for obligation-free support.
Support at Home is designed to support you with expenses relating to care and support as you age. It is not meant as a form of income. This means your Support at Home package cannot be used to pay for everyday living expenses, such as:
If you would like to know more about what is included in a Support at Home package, contact us today.
The My Aged Care assessment process can take several months to complete before you are assigned a Support at Home package. To avoid any inconvenience, we encourage you to start the process early and not wait until you are in dire need of assistance.
Once you have been assigned a Support at Home package, you will have a limited time to choose a provider. Contact us today to find out more about our services.
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