Become an aged care volunteer

Become a valued and much-loved part of our community at Royal Freemasons by joining our volunteer program — Helping Hands.

As a volunteer, you will play a central role in enhancing the quality of life of our aged care residents by giving them your time, friendship and support.

This is your chance to put a smile on someone’s face and make a real difference to their life.


Types of aged care volunteer roles

Whatever your age or background, we have a range of different volunteering jobs near you to suit your interests, talents and time commitments. These include:


How do I become an aged care volunteer?

If you would like to become a Helping Hands volunteer, please fill out our online application form below or email [email protected]

A member of our team will then call you for an informal chat and let you know what the next steps are in the application process.


What kind of commitment do I need to make?

While our volunteer opportunities are generally flexible in terms of time commitment, we do recommend that you participate in the program at least once a week, so residents know when to expect you and can look forward to your visit.


What are the benefits?

Volunteering in aged care has many benefits, including making new friends and connections, developing new skills, but most importantly, making a difference to people’s lives. Volunteers often say that their lives are enriched by the relationships they build through volunteering in age care.


Do I need any specific requirements to become an aged care volunteer?

We happily accept volunteers from a whole range of ages and backgrounds. The only requirement is that you apply for an NDIS (National Disability Insurance Scheme) Worker Screening Check as part of the application process. When doing this, please make sure you select the ‘Waive Fees’ box.


COVID-19 and volunteering

We have strict COVID-19 protocols in place to reduce the risk of the people we care for and volunteers contracting the virus.

When there is a COVID-19 outbreak at one of our residential aged care homes, please contact the Facility Manager to confirm if you should continue volunteering at that time.

If you feel uncomfortable volunteering while there is a COVID-19 outbreak, please let the relevant Facility Manager know.




Volunteer Application Form

Contact Us

For further information please call 1300 176 925 or email [email protected]



Royal Freemasons is passionate about our service and welcomes feedback on our team and facilities. Please click here to access our feedback form.