Aged Care

In Melbourne and regional Victoria

No longer just a nursing home

At Royal Freemasons, we understand you are seeking a place where you can feel safe, comfortable and happy. If you are finding you are no longer able to live independently at home, we provide residential aged care services that meet your needs and choices — whether you require a little bit of help or a lot.

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Let us show you the extensive range of rooms and services and activities that make up our thriving communities.

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1300 176 925

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Explore our range of care services

Residential aged care

Respite care

Dementia care

Palliative care

Residential aged care

We provide care for over 1,300 people in our residential aged care homes, which are located across metropolitan Melbourne and regional Victoria. We offer families and friends the comfort of knowing their loved one is able to receive quality care within a secure, dignified environment.

Supporting the practical range of on-site services is a dedicated team of highly trained individuals who know each and every resident and their customised care plans.

A group of people sitting at tables in a dining room at an aged care home.

Your carers, families and friends will be reassured knowing you are living in a comfortable and secure community surrounded by dedicated staff who know and understand your specific needs and preferences.

Our friendly staff will work with you to ensure that you receive the specific care and services you need, including:

  • Personalised activities that foster a sense of purpose and wellbeing.
  • Onsite allied health services so you can have all your health needs catered for under one roof.
  • Fresh, delicious meals cooked by our experienced chefs, who cater for a range of dietary requirements.
  • Registered nurses on-site 24 hours a day, 7 days a week, 365 days a year.
  • A warm, safe community where you will feel right at home.

Respite Care

We provide respite care right across Melbourne and Victoria – find a location near you.

If things are becoming unmanageable at home, or you feel a loved one could benefit from some time to themselves, we can assist with short-term respite care.

Making this step can be emotionally challenging, but we invite you to call us so we can explain how respite care can help you. We will also help you to find a suitable care location.

A man and an elderly woman walking down a hallway in a retirement home.

You may benefit from respite care if you are:

  • recovering from injury or illness
  • feeling a little isolated
  • require convenient access to short-term services
  • wanting to maintain your independence so you can stay in your own home.

Respite care can also support your loved one if you are:

  • unable to be fully supported by someone due to their injury or illness
  • worried about the toll your care may be having on family/friends
  • wanting to give your carer a break.

Dementia Care

We understand that caring for someone living with dementia can be challenging. While some days are relatively easy and joy-filled, others can be frustrating, tiring and overwhelming.

Depending on the stage of your loved one’s dementia, we provide both integrated dementia care models, where your loved one will live amongst the general home community or in a dedicated memory support unit. Whichever type of home suits your loved one best, our tailored, dementia-aware activity programs ensure their days are full and purposeful.

A woman walking down a hallway with a walker in a retirement home.

We understand that placing someone you dearly love into care may be one of the most challenging decisions you will face. Our customer care and onsite care teams in every one of our homes will work closely with you to ensure the transition is smooth and considered.

Palliative Care

When a loved has an incurable illness and is nearing the end of their life, we understand that your main concern is ensuring they are as comfortable as possible.

Palliative care provided by our warm and empathetic team, is individualised to the specific needs and choices of your loved one. We support you by offering:

  • end-of-life pathway care planning
  • pain and symptom relief
  • resources and equipment that you may require
  • assistance and support for your family to unite and talk about sensitive issues, including meals and other needs
  • external palliative specialists for extra support if required
  • planning for future medical treatment decisions and goals of care
  • links to other services including home help, financial, counselling and grief support
  • emotional, cultural, social and spiritual support.
A nurse is helping an elderly woman in a retirement home.

Our locations

We provide care for over 1,300 people in our residential aged care homes, which are located across metropolitan Melbourne and regional Victoria. We offer families and friends the comfort of knowing their loved one is able to receive quality care within a secure, dignified environment.

A group of older people sitting in a living room in a retirement home.

Understanding Aged Care

When considering aged care options, the choices you’re faced with can be really overwhelming. This may be the first time you’ve considered aged care at such a personal level, and you want to know that the decisions you’re making will be the right ones for everyone involved.

For many, this can be a difficult time and we understand the advice you need must be simple, honest, informed and specific to your individual requirements.

Our friendly and empathetic customer care team take the time to listen to your specific situation, needs and circumstances to ensure we understand how we can help you best.

Contact us today to speak to one of our team about which aged care options might be right for you.

“I thank you on behalf of myself and my family for the care and support that you provided Dad. I am forever grateful for everything you did for him while at Springtime. It’s not easy when a loved one goes into care, and I personally struggled with the fact that I was not equipped to give him the care that he required, but in saying that I felt much comfort knowing he was getting the best care and support from you all…I send my thanks from the bottom of my heart for all their hard work in keeping Dad comfortable.”

daughter of resident

Three people interacting with a robotic pet in a comfortable indoor setting.

Why choose Royal Freemasons?

A woman smiling at an elderly woman in a yellow shirt at a retirement home.

Consistent staff who know and understand you

You’ll see the same friendly faces every day, enabling us to better understand your needs, choices, goals and stories. We build personalised relationships with you and your loved ones, becoming an extended part of your family.

A woman serving food to a group of elderly people in a retirement home.

Making every day your best day

Throughout all aspects of our service delivery – from practical care to your daily activities, your specific choices are top of mind – all provided with a caring, timely and effective approach so that every day can be a great one.

A group of elderly people at a residential aged care facility are making crafts at a table.

Fostering connection and community

We understand the important of meaningful connections – every one of our locations and services strives to foster and drive community relationships so you can experience true sense of belonging.

A woman is sewing with an older woman in a retirement home on a sewing machine.

A full spectrum of tailored services

Whatever your care needs are, we can meet them with our full suite of care services including retirement and independent living, home care, residential aged care,  dementia-specific care, aged care respite, transition care, wellness services and palliative care.

An elderly woman is playing a piano in a nursing home.

We’re driven for you, by people like you

As a registered non-profit organisation, any profits received are invested back into care and service delivery so we can continue to meet your needs in a sustainable way.

A white nursing home with trees in front of it.

150 years of experience and understanding

Since 1867, caring for Victorians that may need a little a bit more support to live their best day in continue to live secure, dignified and rewarding lives.