Leading Residential Aged Care and In-home Support provider
We are a leading not-for-profit organisation with over 155 years of experience providing quality Residential Aged Care and In-home Support to older Victorians. We support older people to live secure, independent and rewarding lives.
We will help you with every step of your journey, from organising an aged care assessment to finding the best Residential Aged Care, Independent Living Units, or In-home Support for you.
Our broad range of services includes respite, dementia and palliative care.
Our Residential Aged Care services include respite, dementia care, and palliative care.
We are committed to supporting our clients to stay as independent as possible for as long as possible. Our independent living units will suit you if you are looking to downsize and join a friendly community.
If you prefer to remain in your own home and need help with everyday tasks, In-home Support will work well for you. Our experienced home care staff will tailor all support to your individual needs
In-home Support is available through a range of funding 24 hours a day, 7 days a week, 365 days a year.
All our Residential Aged Care Homes and In-home Support services are fully accredited by the Australian Government’s Aged Care Quality and Safety Commission.
Residential aged care homes receive an overall Government Star Rating, from one to five, measured against for sub-categories: Compliance, the resident’s experience, staffing, and quality measures. Results of each of the four measures are weighted to arrive at an overall star rating. All our residential aged care homes achieved either a five-, four- or three-star rating in the latest 2025 survey.
At Royal Freemasons, our vision, mission, and values outline our commitment to you.
To be regarded, both within the aged care sector and by the general community, as an innovative organisation that provides outstanding services to all our consumers and residents.
Supporting residents and consumers to live a secure, dignified and rewarding life by providing excellent care and accommodation options.
For more than 155 years, Royal Freemasons has proudly delivered Residential Aged Care, In-home Support and Independent Living Units for older Victorians.
We began as a tiny charitable initiative of Melbourne’s Freemasons, on five acres of Crown Land grant land on Punt Road, Prahran, in 1867.
Today, we are one of the most respected not-for-profit organisations, supporting older people to live secure, independent and rewarding lives.
We are known for our compassionate, caring approach and a strongly held belief in the importance of community.
Our facility managers look after you, the other residents and the staff team.
Our registered and enrolled nurses administer your medications and coordinate your care plan.
Our trained care workers provide your daily support in your home.
Our coordinators organise daily lifestyle and wellbeing activities to keep you connected to the things you enjoy.
Our wellbeing officers run gentle, undemanding, individual lifestyle activities you will love.
Our professional chefs cook delicious, nutritious meals for you that meet your specific dietary needs and preferences.
Physiotherapists, optometrists and podiatrists regularly visit our homes to address your health needs.
Our expert team will provide all your food, cleaning, and laundry services.
Chief Executive Officer
Executive Officer/Company Secretary
Chief People Officer
Chief Financial Officer
Chief Quality, Safety & Innovation Officer
General Manager – Community Services and Independent Living Units
General Manager - Residential Aged Care
Your generosity provides a direct impact, allowing us to enhance the lives of our residents.
For further information please call 1300 623 642 or email us.
45 Moubray Street© 2025 Royal Freemasons Pty Ltd (ABN 52 082 106 821)
Royal Freemasons Trustee
Trustee, Royal Freemasons’ Homes of Victoria and The Taylor Foundation, and Member of Royal Freemasons Ltd.
Member of the Board of General Purposes of FMV 2010-Present.
Former member of FMV Board of Benevolence 1991–2006.
President 2003–2006. Former member of FMV Audit and Risk Committee 2002–2012. Chairman 2009–2012.
A Justice of the Peace and Accredited Bail Justice in the State of Victoria.
Independent Third Person Accredited by the Office of the Public Advocate.
Appointed Trustee May 2016.
Royal Freemasons Trustee
Trustee Designate, Royal Freemasons’ Homes of Victoria and The Taylor Foundation, and Member of Royal Freemasons Ltd.
Former member of the Board of General Purposes of Freemasons Victoria.
Board member of Freemasons Victoria Foundation Limited
Chartered Accountant (life member CAANZ)
Company Director and Advisor to Families in Business
Director Cancer Council Victoria
Royal Freemasons Trustee
Deputy Grand Master, Freemasons Victoria
Director, Freemasons Victoria Holding Company Pty Ltd
Former President, Board of General Purposes
Former Chairman, Freemasons Foundation Victoria Ltd
Royal Freemasons Board of Directors
Director, BE(Hons),BCom, MBA, MCommerclLaw, GAICD, ASA,
Appointed Director December 2020.
Councillor, City of Whitehorse since 2012.
Royal Freemasons Board of Directors
Board Chair, M Bus (Acc), FCPA, FIPA, MAICD, PJGW
Chief Financial Officer Form 700 Group of Companies, Member of Freemasons Victoria Governing Council
Appointed Director October 2014
Deputy Board Chair October 2018 – November 202
Chair of Finance, Risk & Audit Committee October 2018 – November 2021
Appointed Board Chair November 2021
Royal Freemasons Board of Directors
Director, Post Graduate Diploma in Management Studies
Appointed Director October 2021
Royal Freemasons Board of Directors
Appointed Director May 2024
Bachelor of Business (Accounting), CPA, CPA Public Practising Certificate, Accounting/Taxation, Monash University
Ted is highly experienced CPA/CA Public Practitioner with over 30 years’ experience in business services and taxation.
Royal Freemasons Board of Directors
Director
Lawyer, Special Counsel, DTCH Lawyers.
Appointed Director June 2018.
Royal Freemasons Board of Directors
Ronen has more than 25 years of extensive technology experience, spanning multiple industries including banking, waste, property and facilities management, where he has demonstrated robust governance and leadership skills. He is a graduate of the Australian Institute of Company Directors and holds a Masters of Business Technology, Bachelor of Computer Science and an Associate Diploma in Computing and Applied Physics. As a proud member of Freemasons Victoria for over 17 years, he leverages Freemasonry’s positive values in all his professional endeavours.
Royal Freemasons Board of Directors
Jennifer Doubell OAM has worked in the not-for-profit sector for over 35 years in development, fundraising, team building, management, and governance. Prior to that, she worked as a social worker and criminologist in corrections in adult prisons in California, Massachusetts and Melbourne and the Melbourne Children’s Court.
She has a proven track record of achieving fundraising growth: she and her teams have raised over $0.8bn in a number of leading for-purpose organisations including University of New South Wales, University of Sydney, Wesley Mission, National Heart Foundation, the Victor Chang Cardiac Research Institute and the Peter MacCallum Cancer Foundation where she was the Executive Director for some 14 years. She has served as a board member of the Fundraising Institute of Australia and on its Code Authority. She consults to a variety of for-purpose organisation including aged care, welfare organisations, the arts and museums.
Jennifer holds a Bachelor of Arts, Diploma of Social Work and Postgraduate Diploma in Criminology from the University of Melbourne, an MA in research methodologies from Macquarie University and an MSc (Econ) from London Business School, University of London.
Royal Freemasons Board of Directors
Over a 30-year career, Joanne has held senior executive positions within healthcare and has 12 years’ experience in ASX-listed, not-for-profit and private organisations in the aged care and retirement living sectors. Her extensive experience in commercial and clinical management is supported by her academic studies.
Joanne holds a Master of Applied Management (Health) from the University of Newcastle, a Graduate Certificate in Critical Care from the Australian Catholic University and a Bachelor of Nursing from the University of Sydney.
Since 2019, Jo has held the position of Non-executive Director and Chair Clinical Governance for Huon Regional Care and is a Co-Founder of EverYoung AI.
Chief Executive Officer
Hugh is an experienced executive leader across a number of sectors and has a passion for making lives better through the delivery of great services.
Hugh’s experience in aged, disability and community services leadership dates all the way back to his work as a physiotherapist supporting elders in a rural nursing home. Through this direct care and support experience, Hugh has a firsthand understanding of how to best deliver services to those who need support and achieve the best possible outcomes, even in the most challenging of circumstances.
Hugh has been an executive leader and CEO in aged and community services, employment services and a manufacturing organisation, as well as the private and not-for-profit, community-lead sectors.
Hugh is a firm believer in the benefits of continual learning and development, holding, in addition to his physiotherapy degree, a Masters of Business Administration and a Masters of Commercial Law.
Executive Officer/Company Secretary
Melanie has worked in the aged care industry for the past 11 years and brings a wealth of knowledge and experience across corporate governance, executive and board management and compliance, as well as high level secretarial, administrative and project management skills. Melanie is a member of the Australian Governance Institute.
Chief People Officer
Ann has 25+ years experience working with the acute health sector, local government and NGO’s, overseeing the delivery of high level care within a consumer directed framework through the implementation of robust service systems, reporting frameworks and strategic governance.
Chief Financial Officer
Voula has over 20 years’ experience within the residential aged care services, retirement living and finance sector, including senior and executive leadership and management roles. Voula holds a Bachelor of Commerce and is a Certified Practising Accountant and currently completing a Master of Business Administration. She has worked in both private and not-for-profit organisations including senior and executive leadership and management roles. She has a strong passion and commitment to improving the outcomes to our residents and the importance of continual training and development of staff to assist in the valuable work they do.
Chief Quality, Safety & Innovation Officer
With 15 years of clinical and managerial experience across the acute, virtual health, and aged care sectors, Jo is dedicated to excellence and strives for continual improvement in quality of care.
Jo is passionate about delivering holistic care, creating a positive team culture, creating efficiencies through systems development, and finding innovative solutions that best meet the needs of residents and their families.
General Manager – Community Services and Independent Living Units
General Manager – Community Services and Independent Living Units at Royal Freemasons
General Manager – Residential Aged Care
General Manager – Residential Aged Care
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