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Our Mission : Evolving Customer Experience - Have Your Say

Our Mission : Evolving Customer Experience - Have Your Say

EXCEPTIONAL CUSTOMER EXPERIENCE IS ONE OF OUR UNDERPINNING VALUES AT ROYAL FREEMASONS. WE ARE COMMITTED TO DELIVERING OUTSTANDING CARE SERVICES TO OLDER VICTORIANS, BY CONSULTING ABOUT AND ASSESSING CUSTOMER NEEDS, DEVELOPING A STRATEGY ALIGNED TO OUR VALUE PROPOSITION, INTEGRATING THE USE OF TECHNOLOGY AND CONTINUING TO BUILD ON OUR BUSINESS MODEL AND BRAND.

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A New Standard in Sale

A New Standard in Sale

ROYAL FREEMASONS SALE WAS OFFICIALLY OPENED ON SUNDAY 20TH AUGUST BY COUNCILLOR IAN BYE. THE FESTIVE OPEN DAY EVENT WAS ATTENDED BY WELLINGTON SHIRE COUNCILLORS, AND THE MAYOR OF LATROBE CITY, LOCAL GUESTS AND OTHER DIGNITARIES AS WELL AS HUNDREDS OF INDIVIDUALS AND FAMILIES FROM THE LOCAL SALE COMMUNITY WHO WERE KEEN TO SEE THIS OUTSTANDING LATEST OFFERING IN AGED CARE.

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Seniors Festival 2017

Seniors Festival 2017

RE-ENFORCING OUR COMMITMENT TO COMMUNITY INVOLVEMENT, ROYAL FREEMASONS WAS AGAIN THE PREMIER PARTNER WITH THE VICTORIAN GOVERNMENT IN THE 35TH ANNUAL VICTORIAN SENIORS FESTIVAL, HELD DURING OCTOBER 2017.

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Vale John Evans

Vale John Evans

THE TRUSTEES, BOARD OF DIRECTORS, MANAGEMENT AND EMPLOYEES OF ROYAL FREEMASONS MOURN THE PASSING OF JOHN ROBERT EVANS, A VALUED TRUSTEE OF THE ROYAL FREEMASONS’ HOMES OF VICTORIA AND A MEMBER OF THE COMPANY SINCE 2007.

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Season’s Greetings from the Chief Executive

Season’s Greetings from the Chief Executive

As the year draws to a close and we take time with our families and loved ones, it is a time to reflect on care and compassion. In 2017 we reached a momentous milestone for the organisation, the celebration of our 150th anniversary of caring for Victorian elders.

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A toast to Winter from the Chief Executive

A toast to Winter from the Chief Executive

Welcome to our mid-year issue of The Link. Around this time, we face the end of another financial year. It’s always an important point for Royal Freemasons to reflect on achievements over the past twelve months, and to plan for an exciting new stage of improved levels of service and care.

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For You For Life - Tapestry Update

For You For Life - Tapestry Update

A PAPER ON THE ‘FOR YOU FOR LIFE’ TAPESTRY PROGRAM HAS JUST BEEN ACCEPTED FOR PUBLICATION IN GERIATRIC NURSING, AN ESTEEMED AMERICAN JOURNAL, AND WILL PROVIDE INTERNATIONAL EXPOSURE FOR THIS VERY VALUABLE WORK.

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The Link : Previous Editions

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Winter 2019 Autumn 2019 Summer 2018 Winter 2018 Autum 2018 Summer 2017 Winter 2017 Summer 2016 Winter 2016 Autumn 2016 Summer 2015 Winter 2015 Winter 2014 2013-2014 Appeal Summer 2014 Autumn 2012 Summer 2012 Summer 2013

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