Independent and safe at home
At Royal Freemasons, we provide a personalised Support at Home (SAH) program with services and supports that respect your independence and enhance your quality of life.
Support at home is a government-funded program, which enables you to remain at home safely and independently.
At Royal Freemasons, we can provide you with personalised Support at Home (SAH) services and supports to maintain your independence and quality of life.Â
Through the SAH program, our experienced care managers can support you to access a range of coordinated services to meet your individual needs, based on your assessment decision.
We can also assist you to access additional funding streams to support your independence, safety and comfort at home.
Accessing aged care can be daunting. Contact our expert team and we will guide you through the process.
Register with My Aged Care to find out if you are eligible for Support at Home. Telephone 1800 200 422 or visit myagedcare.gov.au/ .
You will be referred for an Aged Care Assessment to determine the level of care and funding you require.
You will be notified if you are approved for a package and your name will be added to the national waiting list.
Depending on your situation and the services you have been approved for the Government may require you to contribute to the cost of your care.
Once your package is assigned, call our friendly team who will help you get started.
Accessing aged care can be daunting. Contact our expert team and we will guide you through the process.
Register with My Aged Care to find out if you are eligible for Support at Home. Telephone 1800 200 422 or visit myagedcare.gov.au/ .
You will be referred for an Aged Care Assessment to determine the level of care and funding you require.
You will be notified if you are approved for a package and your name will be added to the national waiting list.
Depending on your situation and the services you have been approved for the Government may require you to contribute to the cost of your care.
Once you package is assigned, call our friendly team who can assist you to get started.
Considering changing Support at Home providers?
Our team can assist you in making a smooth transition.
Contact us today to discuss your requirements and how we can make the switch hassle-free.
Services Australia (or the Department of Veterans’ Affairs, if applicable) determine what each participant is required to pay.
They will conduct an income and asset assessment to determine your contribution rate. If your financial details are not known (i.e. you are not a pensioner), you will need to complete an income and assets assessment request. You will have 28 days from when Services Australia contact you to provide these details. If you do not provide income and assets information, your contribution will be set at the maximum rate.
| Income | Clinical supports | Independence | Everyday living |
|---|---|---|---|
| Full pension | 0% | 5% | 17.5% |
| Part pensioner | 0% | Part pensioners and CSHC holders will pay between 5%-50% based on an assessment of their income and assets. For part pensioners this will be based on their Age Pension means assessment. CSHC holders will undergo a separate assessment for Support at Home. | Part pensioners and CSHC holders will pay between 17.5%-80% based on an assessment of their income and assets. For part pensioners this will be based on their Age Pension means assessment. CSHC holders will undergo a separate assessment for Support at Home. |
| Self-funded retiree (holding or eligible for a Commonwealth Seniors Health Card - CSHC) | 0% | ||
| Self-funded retiree (not eligible for a CSHC) | 0% | 50% | 80% |
| Grandfathered/transitioned package level | Annual budget | Quarterly budget |
|---|---|---|
| Level 1 | $10,986.50 | $2,747.00 |
| Level 2 | $19,319.45 | $4830.00 |
| Level 3 | $42,055.30 | $10,514.00 |
| Level 4 | $63,758.20 | $15,940.00 |
| SAH package level | Annual budget | Quarterly budget |
|---|---|---|
| Level 1 | $10,731.00 | $2,683.00 |
| Level 2 | $16,034.45 | $4,009.00 |
| Level 3 | $21,965.70 | $5,491.00 |
| Level 4 | $29,696,40 | $7,424.00 |
| Level 5 | $39,697.40 | $9,924.00 |
| Level 6 | $48,114.30 | $12,028.00 |
| Level 7 | $58,148.15 | $14,537.00 |
| Level 8 | $78,106.35 | $19,527.00 |
To view the cost of our Support at Home services, please download our pricing table. We also work with a large network of approved providers to deliver care and services to meet a comprehensive range of needs and preferences. The prices for these services are dependent on your individual circumstances.
Thank you so much for taking such good care of my parents. My whole family is so grateful to you for your generosity and kindness.
– Lucy, Nunawading
While at first I didn’t think personal care for Herbert was necessary for more than twice a week, I’ve now realised it’s a great help to me both physically and mentally.
Anna comes at 8am Monday and Thursday, gets him out of bed, assists him to the toilet then gives him a really good wash and puts fresh clothing on him. I didn’t realise what a strain it was until I didn’t have to do it any more on those days.
Anna she is a real gem.
– Elaine
Call us today: 1800 756 091 or complete the form and a member of our team will contact you.

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