Keeping your loved ones safe is our highest priority

Wednesday 29 July 2020

Further Visitor Restrictions — Sale and Moe

As you may be aware, there are a number of COVID-19 clusters in the Gippsland region. As a result, for the safety and wellbeing of our residents and staff, we have decided to close our Sale and Moe homes to visitors until further notice, effective immediately.

We can confirm that there are no COVID-19 cases at these homes, this is purely a precautionary measure.

If you have made a booking to visit, the booking will be cancelled. In the meantime, please l free to book a video call via our website. We hope to reinstate window visits later this week.

We will continue to keep you updated.

COVID-19 case at Royal Freemasons Bendigo

We are working to safeguard the wellbeing of our residents and staff following notification this afternoon that a staff member who has worked in the memory support unit at Royal Freemasons Bendigo has tested positive to COVID-19.

The staff member last worked at Royal Freemasons Bendigo on Thursday 23 July. They have been self-isolating at home since receiving their test result today.

The Department of Health has been notified, and we are working closely with them. We have activated our Emergency Management Plan, which includes ensuring there is enough personal protective equipment and staff on site to manage all infection control interventions and the needs of residents while supporting frontline care staff.

We are continuing to monitor residents’ health closely. All residents are well, and none are showing any signs or symptoms consistent with COVID-19.

We fully understand that people may feel frightened and stressed. We want to reassure families and the community that we will continue to implement all possible measures to contain any potential spread within the facility to protect our residents, staff and the wider Bendigo community.

Royal Freemasons has been closely monitoring the number of COVID 19 cases across Victoria. Given the number of cases in Bendigo, a fortnight ago we implemented strict infection control measures which included the wearing of masks.

We have a team of staff who are contacting every family member personally. We will continue to keep residents, families and staff updated. We are also providing support for the affected staff member, and all of our staff, who continue to do extraordinary work to safeguard the wellbeing of residents in our care.

 

Monday 13 July 2020

Important Update to Visitor Restrictions

The Department of Health and Human Services has provided new guidelines to aged care providers. These updated safety measures discourage non-essential visits to any aged care homes within metropolitan Melbourne.

In light of this announcement, from Tuesday 14 July 2020, we will be ceasing visits to our homes in metropolitan Melbourne until further notice.

Visits can still be arranged in exceptional circumstances, directly with the Facility Manager. This must be arranged in advance.  

If you have made a visitor booking to any of our homes within metropolitan Melbourne this week, your booking will be automaticallycancelled.

While we remain under visitor restrictions, please feel free to contact your loved one on their own mobile device or schedule a video call via our website.

Visitor bookings are still available at our regional homes in Ballarat, Benalla, Moe and Sale.

Face Masks

Following the Victorian Chief Health Officer’s recommendations in regards to the wearing of face masks, we have implemented the following additional guidelines as a precautionary measure, to ensure the safety and wellbeing of you, your loved ones and our community.

Our staff have been advised that they must wear face masks when in close contact with residents and unable to maintain social distancing requirements. This is in addition to the other infection control measures that are already in place throughout our homes.

Please remember, if you are feeling unwell or showing any symptoms of coronavirus, please stay at home and get tested.

Gregory Lodge, Flemington

Our staff have worked tirelessly over the weekend to keep our Gregory Lodge community safe.

After an initial round of testing, we are pleased to announce that all staff and residents received a negative test result, showing no symptoms of coronavirus (COVID-19). Further rounds of testing will occur over the next two weeks, with our staff also undertaking self-isolation during this period.

We remain in close contact with the state and federal health departments, while our senior support staff are also on-site to provide extra assistance.

Friday 10 July 2020

Further Visitor Restrictions — Bendigo and Flora Hill

Due to the increasing number cases in the Bendigo district, as a precautionary measure, we are further restricting visitors to our Bendigo and Flora Hills homes until further notice. Visitation to these  homes will be only for exceptional circumstances in consultation with the Facility Manager.

We can confirm that there are no COVID-19 cases at either of these homes, this is purely a precautionary measure.

We will continue to keep you updated.

If you have any questions or concerns, please email [email protected].

 

Thursday 9 July 2020

Gregory Lodge, Flemington

This evening we received advice that a person who has worked at Gregory Lodge recently has returned a positive test for COVID-19.  The Department of Health has been notified and we are working closely with them. 

All residents are well and none are showing any signs or symptoms of COVID-19 at this time. As the situation evolves, we want to reassure you that we are, and will continue to implement all possible measures to contain the spread within the facility to protect our residents, staff and the wider community. 

The facility was recently closed to visitors due to its proximity to the local cluster of cases in Flemington and this visiting restriction will remain in place.  

We will continue to keep you updated through regular email, SMS and telephone communication.  

We thank you for your cooperation and support of our arrangements to protect our residents in light of the current health emergency. Together, we can help keep the people we love and care for, healthy and well. 
 

Contact Us

For further information please call 1300 176 925 or email [email protected]g.au

 
 

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