Keeping your loved ones safe is our highest priority

In line current with current directions from the Department of Health and Human Services, there are now no limits to the number of visitors to an aged care facility or the duration of the visit.

However, we kindly ask that bookings are still made via our online booking system or by calling the home directly. This is to ensure that we have adequate contact tracing measures and the appropriate allocation of staff available to assist with entry screening. Visits between 8:00 am and 8:00 pm can be booked online. All other times must be arranged with your Facility Manager. A Visitor Declaration Form must be completed and signed before entering the home. These forms are available at reception and a QR code can be scanned to complete the form using your smartphone.

Current Visitor Restrictions

You must NOT visit if:

Contact Us

For further information please call 1300 176 925 or email [email protected]



Royal Freemasons is passionate about our service and welcomes feedback on our team and facilities. Please click here to access our feedback form.